Vault Room Venue FAQs
Q: What is the maximum occupancy Vault Room can hold?
A: It depends on the event. Normally 64-80 people seated at tables and 99 with chairs only (this is wall to wall). The maximum occupancy will use the entire space with no mingling room. Remember, we are a micro-venue.
Q: Can we bring alcohol?
A: Yes, providing all liquor codes are adhered to. Contact us for more details. Absolutely no one under 21 is allowed to bring in or consume alcohol.
Q: Can I have a birthday party?
A: Yes, but there are adult to child/teen ratio requirements and additional restrictions for some parties.
Q: Can we have a school dance?
A: No. We have restricted dances due to limited space. We are a micro-venue. Dances are not usually appropriate for the small space.
Q: Can we have a small wedding ceremony and/or reception?
A: You can have a ceremony. Only non-traditional receptions will be considered. The space is a micro venue and too small for traditional wedding receptions. There is no room for a dance floor.
Q: How do I get in on the day of my event? Will you give me a key?
A: No. A staff member will be on site in the office the entire time of your event and will unlock the door when your rental begins. The staff member will lock up at the end. The staff member is there to assist if you have questions or items requested are missing.
Q: What are the table sizes?
A: Round tables are 60" and rectangle tables are 96". Round tables hold 8 people and are used for guest tables. Rectangle tables are used for food, gifts, favors, etc. There are also three 48" rectangle tables and one 72" rectangle table.
Q: Can we bring our own food or use any caterer?
Q: Are there any other fees?
A: There are no additional fees unless you decide to rent table linens. However, there is a damage deposit required which is returnable providing no loss or damages are incurred by you or your guests/vendors. This may also be applied to any time overage.
Q: Can we use tape or command hooks/strips?
A: No, but you can use glue dots or sticky tack. Damaging the walls with the use of command hooks will result in the loss of the damage deposit. This is the most common damage we see due to failure to adhere to this policy.
Q: Does the renter set up tables and chairs and clean up?
A: Vault Room staff will set up tables and chairs according to a diagram. Vault Room staff will clean up. You are only required to clean out the items you brought in and put trash in trash cans. Renters should reserve no less than 30 minutes to allow for breakdown.
Q: Can we come in early to set up?
A: Rental time includes your set up and breakdown. The hourly rate is for the time you or your items are there. Remember to reserve enough time to allow for set up and breakdown.
Q: What is needed to reserve the room? When is the balance due in full?
A: A signed agreement and a 20% deposit. The entire amount is due 30 days before the event along with the damage deposit. If less days remain before the event, the entire amount is due.
Q: Can I drop things off early or the night before?
A: Not unless you have paid for that time. The rental is for the time you and/or your items are there.
Q: Can I bring in my own decorations?
A: Yes. Please just remember to only use glue dots or sticky tack if you want to hang signs or banners on the walls.
Q: What items or decorations are prohibited?
A: The agreement will cover all prohibited items, but some prohibited items are glitter, confetti, bounce houses, fog machines, and smoke bombs.
Q: I see you can book two events in one day providing there are two hours in between? If my event is the second one, can I come in earlier to begin decorating?
A: No.The entire two hours is for cleaning, sanitizing, and setting out tables and chairs for the second event.